Project Description

CUSTOMER CONTACT CENTER

The multi-channel contact center: more than just phone calls

Your business interacts with customers across channels including phone, chat, email and social media. We have experience using them all to express your brand personality.

Our customer contact centers are experts in speaking your brand consistently across all channels. Whether you’re in retail, health care, government services, finance or any other industry, our brand specialist have experience re-creating the brand experience you want for your customers at every touchpoint, including:

  • Phone Support

  • Chat Support

  • Social Media Support

  • Email Support

  • Click-To-Call

  • e-Commerce Customer Care

  • Fulfillment and 3PL

Streaming Video & Social TV Projects

In the last few years there is high growth in the numbers of video content distribution networks for various business and personal usage. End users are using various mobile video streaming application by their smart phones and devices for streaming, sharing, storing videos from anywhere and on real time basis. Solutions such as Over the Top (OTT) and pay TV for video streaming are experiencing a high adoptability among users as it provides users the ability to access content anytime and anywhere, skip advertisement and provides flexibility in time. Video stream technology is helping businesses and different industry enterprises for advertising there products and offering in on-demand and live video streaming, as it offers better costumer engagement, which is ultimately providing high growth opportunities for their businesses.

North America holds one of the largest share in the global video streaming market. High demand for real time entertainment services in the region has fueled the growth of the video streaming market. Asia Pacific is emerging as a most lucrative video market due to increasing adoption of pay TV, OTT solutions and improve network infrastructures providing high opportunity for video streaming solution providers

Some of the key players operating in the global video streaming market are Adobe Systems, Netflix, Cisco Systems, Vudu, Inc. Amazon Web Services, Ustream, Apple Inc. Akamai, Google Inc., Hulu and Microsoft Corporation among others.

LJCL Group is working closely with our partners to launch streaming services globally.

  MAKE AN APPOINTMENT

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  OFFICE HOURS

Monday – Friday 9:00 AM – 5:00 AM
International Hours by appointment
Saturday – Sunday CLOSED

  (404) 587-8080

  OFFICE LOCATIONS

  ATLANTA HEADQUARTERS

  NEW YORK OFFICE

Our Platform Partners

Make An Appointment

We’re IN from concept to reality. Make an appointment today so we can begin the framework to implementing a successful project.

Book an appointment with LJCL Group, LLC